Privacy Policy — Watch IQ

Entity: Valtrium, LLC, Philadelphia Pike, Wilmington, Delaware 19809

Contact: support+watchiq@valtrium.co

Last updated: 2025-09-28

What we collect

Account data: email, name/handle, device identifiers.

Usage data: scan count, features used, logs, crash data.

Content: watch photos and related metadata you upload.

Purchase data: subscription status and entitlements from app stores/entitlement services (no full card data).

Why we process it

  • Provide features and show identification results.
  • Enforce Free plan caps and validate Premium access.
  • Prevent abuse and ensure fair/personal use.
  • Analytics, debugging, security, and service improvement.

Sharing (categories of recipients)

We use service providers to operate the App, including:

  • cloud hosting and storage providers
  • product analytics providers
  • crash/error reporting providers
  • subscription-entitlement and in-app purchase providers

We share only what is needed for these services under contracts that limit use to our instructions.

Where we store data

  • Managed cloud databases and object storage for accounts, scans, and photos.
  • Your device's local storage for session and UI preferences.
  • Managed analytics and crash platforms for event and diagnostic data.

Your choices and rights

Access, correct, delete, export, and object/restrict where applicable.

Request via support+watchiq@valtrium.co. Some features require certain data to function.

Data deletion and retention

On account deletion, we delete your account, scans, collections, and photos from active systems.

Backups may persist for up to 90 days.

We may retain minimal records (e.g., purchase receipts, fraud/security logs, anonymized analytics) as required by law.

Security

Industry-standard technical and organizational measures. No method is perfectly secure.

International transfers

Data may be processed outside your country with appropriate safeguards (e.g., standard contractual clauses where applicable).

Children

Not for under-13s or the minimum age in your region.

Changes

We will post updates with a new "Last updated" date.